Online Review Monitoring & Management: Maximize Word of Mouth

Marketing today is peer-to-peer: people choose products and services based on feedback from people like them. With more than 15 billion pages on the Internet, it’s essential you monitor your reviews — good and bad. SmartSearch Marketing’s Online Review Monitoring and Management can help you capitalize on positive reviews — and respond effectively to negative ones.

SmartSearch Marketing: Your Best Choice for Review Monitoring

Comprehensive Service – We monitor reviews from hundreds of sites and social networks, compiling and reporting on reviews, ratings, likes, stars, mentions and more. Get timely, revealing reports on the good, the bad, the source and more. More importantly, we’ll provide the expert leadership and strategy to continuously leverage reviews to better meet your business goals.

Flexible – Our services are fully flexible: choose the scope, frequency and services that best meet your needs. Our review monitoring is for single-place business to franchises with thousands of locations.

You can monitor reviews by location – or aggregated as a whole. Respond to negative reviews — or let’s us handle the work for you.

Local SEO Integration – Links are the key in SEO. But in local search, reviews are key: good reviews improve your local search results, bad reviews will drop you down. We’re a full-service integrated digital marketing agency. Our review monitoring team works in concert with our SEO department, to ensure your reviews boost your SEO.

Customer Review Monitoring Service

  • Customer review monitoring by location, region, or brand
  • Review individual reviews/comments.
  • Report trends over time — by tone, topic, channel, rating
  • Tools and strategies to generate new (Positive) reviews
  • Customized reporting
  • Reputation improvement plans

See why other companies trust SmartSearch as their digital marketing agency partner.

Get Started